This Privacy Policy explains how Maze Technology Ltd (“Maze”, “we”, “us”) collects, uses, and protects your personal data when you use the Maze platform at method.mymaze.ai. We’re committed to handling your data responsibly and complying with the UK GDPR and the Data Protection Act 2018.
1. Who we are
Maze is operated by Maze Technology Ltd, a company registered in England and Wales. If you have any questions about this policy or how your data is handled, you can reach us at hello@mymaze.ai.
2. What data we collect
When you sign up and use Maze, we collect:
- Account information: your name and email address.
- Usage data: which sessions you’ve watched, how far you’ve progressed, and any feedback you choose to share.
- Technical data: basic information about how you access the platform, such as browser type and approximate location, used only to keep the service running and secure.
We do not collect any sensitive personal information, financial details, or data about your specific employment situation unless you choose to share it with us directly.
3. How we use your data
We use your data to:
- Give you access to the Maze platform and remember your progress.
- Send you the magic link emails you need to sign in.
- Send occasional updates about new sessions or improvements (you can opt out at any time).
- Understand how the platform is being used so we can make it better.
We never sell your data, and we don’t share it with third parties for marketing.
4. Where your data is stored
Your data is stored securely with the following providers, who all comply with UK GDPR:
- Supabase: for user accounts and progress tracking.
- Vercel: for hosting the platform.
- Kit (formerly ConvertKit): for sending email updates.
5. Your rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you.
- Ask us to correct or update your data.
- Ask us to delete your data (the “right to be forgotten”).
- Withdraw consent for marketing emails at any time.
- Lodge a complaint with the Information Commissioner’s Office (ICO).
To exercise any of these rights, just email hello@mymaze.ai and we’ll respond within 30 days.
6. How long we keep your data
We keep your account data for as long as your account is active. If you ask us to delete your account, we’ll permanently remove your personal data within 30 days, except where we’re legally required to retain it.
7. Cookies
Maze uses essential cookies to keep you signed in and remember your progress. We don’t use any tracking, advertising, or analytics cookies that would identify you personally.
8. Changes to this policy
If we update this policy, we’ll change the “Last updated” date at the top. For significant changes, we’ll let you know by email.
9. Contact us
If you have any questions about this policy or how your data is handled, please email hello@mymaze.ai.